FoodHero Data Deletion
Request for Data Deletion
You can request deletion of your account and personal data for any FoodHero app (Customer, Driver, Merchant) even if you no longer have access to the app.
How to request deletion
- Email privacy@foodheroeats.com with subject “Data Deletion Request”.
- Include: full name, email used in FoodHero (or Facebook Login), and (optional) recent order ID.
- We’ll verify your identity by replying to that email and then delete eligible data.
What we delete
- Profile info (name, email, phone), saved addresses, preferences, device tokens.
- Order/payment and anti-fraud records required by law/audits (retained up to 5 years and not used for any other purpose).
Timing
We aim to complete verified requests within 30 days and will email you a confirmation once done.
To remove FoodHero’s access to your Facebook account, go to Facebook → Settings → Apps and Websites and remove “FoodHero”.
Contact: privacy@foodheroeats.com