Terms and Conditions

Effective Date: 08/27/2025

Last Updated: 08/27/2025

Welcome to FoodHero. These Terms and Conditions (“Terms”) govern your use of our mobile application, website, and related services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully before using FoodHero.

1. Use of Services

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use our Services. By registering or placing an order, you confirm that the information you provide is accurate and complete. You agree not to misuse the Services or engage in unlawful activities.

2. Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized use of your account.

3. Orders and Payments

When you place an order through FoodHero, you are making an offer to purchase from the restaurant or merchant listed. All payments are processed securely through third-party providers, and you agree to provide valid payment details. Prices, availability, and delivery times may vary and are subject to change.

4. Delivery

Estimated delivery times are provided for convenience only and may vary depending on conditions. We strive to ensure timely delivery, but we are not liable for delays caused by restaurants, delivery partners, or circumstances beyond our control.

5. Cancellations and Refunds

Cancellation and refund policies vary by restaurant or merchant. Some orders may not be eligible for cancellation once confirmed. Refunds, if applicable, will be processed according to the restaurant’s or FoodHero’s policies.

6. User Responsibilities

You agree to use the Services lawfully and respectfully. You must not attempt to disrupt our platform, misuse promotional offers, or engage in fraudulent activity. Any violation of these Terms may result in suspension or termination of your account.

7. Intellectual Property

All content in the app and website, including logos, graphics, text, and software, is owned by FoodHero or its licensors. You may not copy, distribute, or modify any part of the Services without prior written consent.

8. Third-Party Services

Our Services may include links or access to third-party content, products, or services. FoodHero is not responsible for third-party websites or services, and your interactions with them are at your own risk.

9. Limitation of Liability

FoodHero is not liable for indirect, incidental, or consequential damages arising from your use of the Services. We are not responsible for the quality, safety, or preparation of food provided by restaurants or merchants. Your sole remedy for dissatisfaction with the Services is to stop using them.

10. Indemnification

You agree to indemnify and hold harmless FoodHero, its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of the Services or your violation of these Terms.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted in the app or on our website with a revised effective date. Continued use of the Services means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Nebraska. Any disputes will be handled in the courts of Nebraska.

13. Contact Us

If you have questions about these Terms and Conditions, you may contact us at:

Email: info@foodheroeats.com

Phone: 402-788-1275

Address: